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AI Hotel Receptionist System – Voice + Automation
This project is an AI-powered hotel receptionist system designed to automate the daily operations typically handled by a front-desk receptionist. The system manages guest calls, booking requests, reminders, and basic inquiries without requiring any human involvement.
The goal was to help hotels reduce operational costs while providing fast, consistent, and human-like guest interactions 24/7. The system is built to be scalable and can be offered to hotels as a monthly subscription service based on call volume and usage.
AI Automation
January 12, 2026 at 8:42:33 AM
Project Type
AI Automation System: Subscription-based
Industry
Hospitality / Hotel Management
Platform & Technology Stack
n8n (Automation), Retell AI (Inbound & Outbound Voice Calls), Google Sheets, Google Calendar, AI Logic & Decision Flows
Overview of the Project
The project involves an AI-powered hotel receptionist system that handles daily front-desk duties such as guest calls, requests for bookings, reminders, and frequent simple questions with no human intervention. The aim is to cut hotel costs while giving quick, steady, and friendly guest interactions around the clock. It’s designed to be scalable and offered to hotels as a monthly subscription based on call volume and usage.
My Role & Responsibilities
- Designed the full system architecture and workflow
- Built automation pipelines through n8n for booking and scheduling
-Designed voice AI agents for both inbound and outbound calls
- Leveraged Google Sheets as the database for rooms and guests
- Google Calendar connected for bookings and reminders
Designed and implemented guest interaction AI decision flows.
- Planned subscription-based usage limits and system scalability
Core Competencies
- Handles incoming guest calls and common questions
- Offers real-time availability checking of rooms
- Automatically confirms and records bookings
- Sends automatic appointment and stay reminders
- Handles guest interactions without human intervention.
- Offers scalable monthly subscription plans to hotels
Value Delivered / Results
- Large reduction in staffing and operating costs
- 24/7 front-desk availability for guests
- Faster responses to guest questions
Professional and consistent communication with guests - Scalable system for small to mid-size hotels Live Demo / URL Private Demo – Available on Request
Project Type
AI Automation System: Subscription-based
Industry
Hospitality / Hotel Management
Platform & Technology Stack
n8n (Automation), Retell AI (Inbound & Outbound Voice Calls), Google Sheets, Google Calendar, AI Logic & Decision Flows
Overview of the Project
The project involves an AI-powered hotel receptionist system that handles daily front-desk duties such as guest calls, requests for bookings, reminders, and frequent simple questions with no human intervention. The aim is to cut hotel costs while giving quick, steady, and friendly guest interactions around the clock. It’s designed to be scalable and offered to hotels as a monthly subscription based on call volume and usage.
My Role & Responsibilities
- Designed the full system architecture and workflow
- Built automation pipelines through n8n for booking and scheduling
-Designed voice AI agents for both inbound and outbound calls
- Leveraged Google Sheets as the database for rooms and guests
- Google Calendar connected for bookings and reminders
Designed and implemented guest interaction AI decision flows.
- Planned subscription-based usage limits and system scalability
Core Competencies
- Handles incoming guest calls and common questions
- Offers real-time availability checking of rooms
- Automatically confirms and records bookings
- Sends automatic appointment and stay reminders
- Handles guest interactions without human intervention.
- Offers scalable monthly subscription plans to hotels
Value Delivered / Results
- Large reduction in staffing and operating costs
- 24/7 front-desk availability for guests
- Faster responses to guest questions
Professional and consistent communication with guests - Scalable system for small to mid-size hotels Live Demo / URL Private Demo – Available on Request
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